About this course
This course equips supervisors, program directors, office and administrative staff, and lead Direct Support Professionals (DSPs) in Intellectual and Developmental Disabilities (IDD) residential and day programs with practical, evidence-based strategies to build and sustain a positive work environment. Learners will explore frameworks for workplace well-being, recognition and feedback techniques, early intervention for negativity, psychological safety, respectful communication, and proper handling of harassment or bullying concerns. The course features real-world scenarios, current workforce data, and actionable steps to foster a culture of respect, inclusion, and growth.