Incident and Critical Incident Reporting for Direct Support and Direct Care Staff

A state-neutral incident reporting and documentation course for Direct Support Professionals and direct care staff in I/DD residential, HCBS, and adult day settings. What an incident and a critical incident are, the federal minimum list of critical incidents every state must track, warning signs of abuse, neglect, and exploitation, what to do in the first minutes, preserving evidence, who to tell and how fast, writing an objective incident report, everyday service documentation, confidentiality, follow-up and trend review, and a checklist for learning your own state's and agency's rules.